TCC Conference 2008 was Proud to Welcome the Following Guests from Abroad

This year's TCC Conference included two esteemed guests from abroad, each delivering two high powered sessions.

Mike Hamilton, VP, Product Management, MadCap Software

Prior to joining MadCap Software, Mike Hamilton served as the Product Manager for Macromedia's award-winning RoboHelp product line. As product manager of RoboHelp for most of its life, Michael Hamilton gathered input and feedback from the customer community and guided ongoing development of the various RoboHelp products. Hamilton joined the RoboHelp family in 1999 as a founding member of the Training Solutions Program team, where he co-authored the certified training materials supporting the RoboHelp family. Hamilton has over ten years of experience in training, technical communication, multimedia development, and software development at several organizations including Cymer, a leading supplier of laser illumination sources to the semiconductor industry, National Steel & Shipbuilding and the US Navy.

Mike Hamilton last visited Israel in June of 2007 and liked it so much, he promised to come back soon. He decided that 1.5 days of touring might not be enough to see the whole country! So - after seeing the Dead Sea for 2 minutes, Jerusalem for 5 minutes, Haifa for 10, Rosh Hanikra for a few more...it was time to come back! We're very happy to welcome Mike back - and this time, he'll be presenting two interesting sessions!

Sessions:

• Future Help Trends: a general look at things to come and the tools and technologies that may take us there.
• MadCap Product Line: a cool look at some of the exciting things MadCap will be bringing you in the near future (Commercial Presentation)

Scott DeLoach, Founder and CEO of ClickStart

He has 15 years experience as a user experience architect and has provided consulting and training for over 100 companies across the United States and Canada and around the world. He is a frequent speaker at user assistance conferences, and he has received four Best of Show awards from STC for his work. Scott is the author of MadCap Flare for RoboHelp Users and the co-author of the MadCap Certified Flare Training Guide. Scott is a MadCap Certified Flare instructor, an Adobe Certified Captivate and RoboHelp instructor, an ISPI Certified Performance Technologist (CPT), and a Certified Internet Webmaster (CIW). He holds a masters degree in Technical and Scientific Communication from Miami University.

Scott's been hoping to come to Israel and is now looking forward to touring the country and meeting Israel's technical writing community! Scott will be presenting two interesting sessions (and hopes to offer a seminar or so after the TCC as well).

Sessions:

• Best Practices for Embedded User Assistance: a focus on best-in-class examples of web-based embedded user assistance (UA).
• Developing Context-sensitive Help for Web Applications: an look at context sensitive help as an essential to product usability and its technical and design challenges.